Terms and Conditions

Effective Date: June 2026

These Terms & Conditions ("Terms") govern your access to and use of the TropGo website, services, products, applications, and related platforms.

By accessing or using TropGo, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our services.

By using TropGo, you confirm that you meet these requirements.

2. Account Registration

Certain services may require you to create an account.

You are responsible for:

· Maintaining the confidentiality of your login credentials

· Ensuring information provided is accurate and up to date

· All activity occurring under your account

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Orders, Reservations and Bookings

All purchases, reservations, and bookings made through TropGo are subject to availability and confirmation.

We reserve the right to:

· Refuse or cancel transactions

· Limit quantities or availability

· Correct pricing or content errors

· Request additional verification before processing transactions

A booking or order is only confirmed once payment has been successfully processed and confirmation has been issued.

4. Pricing and Payments

All prices displayed on the website are subject to change without notice unless otherwise confirmed in writing.

Payments must be made using approved payment methods.

TropGo reserves the right to refuse transactions that appear fraudulent, unauthorised, or in violation of applicable laws.

5. Cancellations and Refunds

Cancellation and refund eligibility depends on the specific product or service purchased.

Where applicable, refund requests will be assessed in accordance with:

· The relevant service terms

· Supplier conditions

· Applicable consumer protection laws

Processing times for approved refunds may vary depending on payment providers.

6. User Conduct

You agree not to:

· Violate any applicable laws or regulations

· Use the website for fraudulent purposes

· Upload malicious software or harmful content

· Attempt unauthorised access to systems or accounts

· Interfere with website security or functionality

· Use automated systems to scrape or collect website data without permission

7. Intellectual Property

All content available through TropGo, including logos, branding, graphics, text, images, software, designs, and website content, is owned by or licensed to TropGo and is protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without our prior written consent.

8. Third-Party Services

TropGo may provide access to services, products, or content offered by third parties.

We do not control and are not responsible for third-party products, services, websites, policies, or actions. Any engagement with third parties is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, TropGo shall not be liable for:

· Indirect, incidental, or consequential damages

· Loss of profits, revenue, business opportunities, or data

· Delays or interruptions beyond our reasonable control

· Errors or failures caused by third-party providers

Our total liability arising from any claim relating to our services shall not exceed the amount paid by you for the relevant transaction.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless TropGo, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or breach of these Terms.

11. Privacy

Your use of TropGo is also governed by our Privacy Policy, which forms part of these Terms and explains how we collect and process personal information.

12. Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to our website or services at any time where we reasonably believe:

· These Terms have been breached

· Fraudulent activity has occurred

· Security concerns exist

· Continued access may expose TropGo or other users to risk

13. Force Majeure

TropGo shall not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including natural disasters, government actions, internet outages, cyber incidents, labour disputes, or supplier failures.

14. Changes to These Terms

We may amend these Terms from time to time. Updated versions will be posted on this page and will become effective upon publication.

Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of TropGo shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

TropGo
Email: support@tropgo.com

By accessing or using TropGo, you agree to these Terms & Conditions.